Ava Data Processing Addendum — Standard Terms

Last Updated: January 15, 2026

This Data Processing Addendum ("DPA") supplements the Master Services Agreement or other applicable agreement between Transcense, Inc. (dba Ava) ("Provider") and the customer entity identified in the DPA Cover Page ("Customer"). Capitalized terms not defined herein have the meanings given in the DPA Cover Page or the Agreement.

1. Processor and Subprocessor Relationships

1.1 Provider as Processor

In situations where Customer is a Controller of the Customer Personal Data, Provider will be deemed a Processor that is Processing Personal Data on behalf of Customer.

1.2 Provider as Subprocessor

In situations where Customer is a Processor of the Customer Personal Data, Provider will be deemed a Subprocessor of the Customer Personal Data.

2. Processing

2.1 Processing Details

Annex I(B) on the Cover Page describes the subject matter, nature, purpose, and duration of this Processing, as well as the Categories of Personal Data collected and Categories of Data Subjects.

2.2 Processing Instructions

Customer instructs Provider to Process Customer Personal Data:

(a) to provide and maintain the Service;

(b) as may be further specified through Customer's use of the Service;

(c) as documented in the Agreement; and

(d) as documented in any other written instructions given by Customer and acknowledged by Provider about Processing Customer Personal Data under this DPA.